INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
  • Before you buy a product online, you should read the product description carefully and check if it matches the product image. Sometimes, the image may not reflect the actual color, size, or features of the product. You should also check if there are any customer reviews or ratings that can give you more insight into the quality and accuracy of the product.

I hope this helps you make informed decisions when buying products online. If you have any other questions, please feel free to ask me. 😊

Where can I view my sales receipt?

To view your sales receipt, you must log into your account on the website and go to the “My Purchases” page. There you will find the list of all the products that you have purchased or rented on the website, as well as the details of each transaction, such as the amount, date, payment method, etc.

I hope this helps you make informed decisions when buying products online. If you have any other questions, please feel free to ask me. 😊

How can I return an item?

To make the return, you must log in to your account on the website and access the “My Purchases” page. There you will find a list of all the items you have purchased or rented on the website, as well as the details of each transaction. If the item is eligible for a return, you will see a “Return” button next to the product title. Click this button to start the return process.

I hope this helps you find your sales receipt. If you have any further questions, please don’t hesitate to ask me. 😊

Will you restock items indicated as “out of stock?”

If you have any questions or issues regarding out of stock items, restocking or return and refund, you can contact the website customer service using the contact form available on the “Contact Us” page. You can also consult the “FAQ” section of the website to find answers to frequently asked questions.

I hope this helps you find your sales receipt. If you have any further questions, please don’t hesitate to ask me. 😊

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